Burnout and decision making in health care organizations in contingency situations
DOI:
https://doi.org/10.30973/inventio/2025.21.53/9Keywords:
organizational complexity, decision making, burnout syndromeAbstract
Burnout syndrome is a complex problem for health care organizations in Mexico in contingency situations, particularly for decision making by managers and professionals, executives, middle managers, and operational staff in situations of high uncertainty and organizational violence. This article presents a mathematical model for intervention and support for correct decision making in situations of high complexity and quality supervision of protocols. Through a qualitative methodological approach, in-depth interviews were conducted with different actors who intervene or have intervened in decision-making in the organizational field of health.
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Copyright (c) 2025 Pablo Guerrero Sánchez, Belem Gabriela Hernández Jaimes, Roberto Flores Velázquez, Irene Sánchez Guevara, José Guerrero Grajeda
This work is licensed under a Creative Commons Attribution-NonCommercial 4.0 International License.
Esta revista proporciona acceso abierto inmediato a su contenido, con base en el principio de ofrecer al público un acceso libre a las investigaciones para contribuir a un mayor intercambio global de conocimientos. Se distribuye bajo una licencia Creative Commons Reconocimiento-NoComercial 4.0 Internacional License.
